{"id":10475,"date":"2019-11-03T22:00:11","date_gmt":"2019-11-04T03:00:11","guid":{"rendered":"http:\/\/dept.writing.wisc.edu\/blog\/?p=10475"},"modified":"2025-04-18T20:42:56","modified_gmt":"2025-04-19T01:42:56","slug":"sharing-and-sustaining-writing-center-research-a-cross-institutional-moonshot","status":"publish","type":"post","link":"https:\/\/dept.writing.wisc.edu\/blog\/sharing-and-sustaining-writing-center-research-a-cross-institutional-moonshot\/","title":{"rendered":"Sharing and Sustaining Writing Center Research: A Cross-Institutional \u201cMoonshot\u201d"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div>\n<h4 class=\"wp-block-heading\">By Mike Haen (and the Cross-Institutional Research Team)<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"692\" height=\"1024\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Haen_Photo-692x1024.jpg\" alt=\"Mike smirks in a black tie and vest. \" class=\"wp-image-10484\" style=\"width:183px;height:271px\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Haen_Photo-692x1024.jpg 692w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Haen_Photo-203x300.jpg 203w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Haen_Photo-768x1137.jpg 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Haen_Photo.jpg 800w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><figcaption class=\"wp-element-caption\">Mike Haen is a PhD student. He teaches in UW&#8217;s Writing Center and Writing Across the Curriculum Program.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In this post, I want to share some exciting details about a grant-funded, cross-institutional research project that a group of colleagues and I recently discussed during a session at the International Writing Centers Association Conference (IWCA) [broken link removed]. The session\u2014a Special Interest Group (SIG)\u2014introduced our goal of developing a large data repository for writing center texts, like tutorial session transcripts, session notes, and other data or artifacts collected through everyday writing center work, institutional assessment, and research projects.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, this repository would allow writing center researchers and practitioners from around the world to access large amounts of data and to contribute their own data to an ever-evolving corpus of texts and artifacts. The repository could be used for research purposes (e.g., by undergraduates, graduate students, professionals) as well as for training purposes. Though the plan is to start with transcripts of consultations, we hope to create space for audio and video recordings in the repository, as well as other kinds of artifacts (e.g., asynchronous comments on student writing; transcripts and recordings of workshops) that can be analyzed with corpus-based methods and a range of other qualitative and quantitative methods. The overall goals are to expand what we know about writing center work in a data-driven manner and to do so, in part, by forming sustainable research networks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I only recently learned of this project in spring 2019 after attending Jo Mackiewicz\u2019s presentation on \u201cWriting Center Talk Over Time: A Corpus-Driven Analysis\u201d at the Conference on College Composition and Communication (CCCC). Soon after that, I connected with the group and started to contribute to the ongoing work of these stellar researchers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rebecca Day Babcock (University of Texas-Permian Basin)<\/li>\n\n\n\n<li>Alicia Brazeau (College of Wooster)<\/li>\n\n\n\n<li>Joseph Cheatle (Iowa State University)<\/li>\n\n\n\n<li>Joseph Cheatle (Iowa State University)<\/li>\n\n\n\n<li>Genie Giaimo (Middlebury College)<\/li>\n\n\n\n<li>Rebecca Hallman Martini (University of Georgia)<\/li>\n\n\n\n<li>Jo Mackiewicz (Iowa State University)<\/li>\n\n\n\n<li>Christine Modey (University of Michigan)<\/li>\n\n\n\n<li>Randall W. Monty (University of Texas Rio Grande Valley)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The current group began as two separate groups a few years ago\u2014one group with the idea for a repository of tutorial transcripts and another with the idea for a repository of session notes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Makes a \u201cMoonshot\u201d?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the vision for this project seems ambitious, it\u2019s because it is. To quote Brad Hughes (former writing center director at UW-Madison), it could be described as a \u201c<a href=\"https:\/\/dept.writing.wisc.edu\/blog\/writing-center-moonshots\/\">moonshot<\/a>\u201d\u2014a term coined by President John F. Kennedy in a 1961 speech that committed to landing a man on the moon by 1970. In his 2016 keynote address at the Midwest Writing Center Association (MWCA Conference), Hughes describes moonshots in writing center work. The term refers to very \u201cambitious\u201d and \u201caudacious\u201d goals or projects and the \u201cdifficult process in achieving them.\u201d Toward the end of his address, Hughes calls on writing center practitioners and leaders to set ambitious goals (as instructors and administrators) around inclusion, transfer, and writing across the curriculum.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The cross-institutional \u201cmoonshot\u201d described here will demand extensive collaboration across individuals and institutions and raises ethical considerations (which I touch on later). But we believe it is something worthy to pursue because of the benefits it can bring to our field. Specifically, a large repository would have two advantages:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>enable qualitative and quantitative researchers to ask large-scale questions and investigate some phenomenon without having to collect new or \u201cfresh\u201d data<\/li>\n\n\n\n<li>develop a deeper understanding of intellectual and pedagogical work we do as a community of practice across institutions, and perhaps, create generalizable knowledge<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Evolving Idea of a Repository<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During our SIG at IWCA, we introduced the origins of this cross-institutional project, which grew from two earlier projects: one that collected a total of 30 consultation transcripts and another about 44,000 session notes (see Giaimo, Cheatle, Hastings, &amp; Modey, 2018) [broken link removed]. The session notes project and cross-institutional project both received an IWCA Research grant of $1,000 to work with data and develop repositories. Funded in 2018, the first project, examined session notes and is in the process of creating a repository of session notes, session note templates, and other session note data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The second project, which received a grant just prior to the IWCA 2019 conference, involves \u201ccleaning up\u201d the thirty transcripts that team members had previously collected. This \u201ccleaning up\u201d involves standardizing transcription&nbsp; conventions across the transcripts and providing metadata for each transcript, including tutor gender, writer gender, tutor class rank, writer class rank, tutor language, writer language, course or subject of paper, genre of paper, type of institution, etc.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Though these more technical details of the projects and their respective data-collection processes are important, our IWCA SIG mainly focused on brainstorming and discussing cross-institutional research with attendees. We asked them to consider the following questions, as a way to stimulate thinking about the vision for the repository and their role in contributing to it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1-1024x577.png\" alt=\"Discussion questions for small groups who attended SIG. Text: What kinds of data does your center collect? What use do you (or others) make of this data? What kinds of research questions could be answered by your data or by the data described by these two projects? How might a repository of wiring center data support the world of our field? With what you learned today, what do you plan to do next or what do you need to learn more about? \" class=\"wp-image-10477\" style=\"width:468px;height:263px\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1-1024x577.png 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1-300x169.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1-768x433.png 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1-533x300.png 533w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-10-31-at-9.21.55-PM-1.png 1429w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Questions discussed by SIG attendees in small groups.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">We were excited to see that small groups discussed ideas beyond transcripts and session notes by thinking about other kinds of data, including survey responses, being collected at their centers. Attendees discussed the value of a repository or database that could allow them to discover what other centers are doing (and finding) at institution types similar to their own. Other groups discussed potentials for research collaborations with programs within their respective institutions, such as information systems, computer science, and linguistics. We believe this sort of work that can lead to sustained partnerships across programs, which can further demonstrate the efficacy of writing centers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What Kind of Work Can Be Done with a Repository?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here are two examples:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"374\" height=\"564\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.19.24-PM.png\" alt=\"Light blue book cover of Talk about Writing, the Tutoring Strategies of Experienced Writing Center Tutors by Mackiewicz and Thompson . \" class=\"wp-image-10479\" style=\"width:201px;height:304px\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.19.24-PM.png 374w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.19.24-PM-199x300.png 199w\" sizes=\"auto, (max-width: 374px) 100vw, 374px\" \/><figcaption class=\"wp-element-caption\">Cover of <em>Talk About Writing<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">First, small-scale linguistic research has greatly impacted writing center studies and provided valuable insight into how peers work together and learn from one another. In <em>Talk About Writing: The Tutoring Strategies of Experienced Writing Center Tutors<\/em>, Mackiewicz and Thompson (2018) systematically analyzed talk in writing conferences between experienced tutors and student writers, focusing their analysis on three key tutoring strategies: instruction, cognitive scaffolding, and motivational scaffolding. While their study is significant, it is based on only ten writing center conferences conducted at one institution. With a larger repository of session transcripts, this important study could serve as a model for additional replicable and larger-scale research that looks at more tutoring sessions across a range of institutions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To take another example, corpus analysis and discourse analysis of session notes provides insight into how writing tutors conceptualize the work they do and how they communicate about that work with others\u2014colleagues, students, faculty. The collection of session notes in the repository would allow writing center administrators to see examples of common types of documentation in order to produce tailored forms for their individual institutions and would also provide a corpus of notes that could be analyzed in various ways to better understand how the discourse of session notes reflects the work of our field. An example of the insights available through analysis of session notes appears in the <a href=\"https:\/\/wac.colostate.edu\/docs\/jwa\/vol2\/giaimo.pdf\">Journal of Writing Analytics<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"552\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.30.54-PM.png\" alt=\"A colorful word cloud of the top 45 words used in session notes. Prominent words include, grammar, comments, sentences, document, read, and writing. \" class=\"wp-image-10482\" style=\"width:364px;height:267px\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.30.54-PM.png 752w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.30.54-PM-300x220.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/Screen-Shot-2019-11-01-at-5.30.54-PM-409x300.png 409w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\" \/><figcaption class=\"wp-element-caption\">Vizualization of top 45 words in session notes corpus by Giaimo, Cheatle, Hastings, &amp; Modey<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Future projects using the repository could address substantial gaps in the field\u2019s literature, such as the extent to which talk \u201crevolves around\u201d various components of the writing process, including \u201cdeveloping a main point, organizing and reorganizing content, revising sentences, and editing punctuation\u201d (Mackiewicz &amp; Thompson, 2016, p. 189). That is, research using the repository could explore possible reasons for interactional patterns&#8211;reasons stemming from contextual and cultural variables, such as tutor and writer class rank and gender, which would be provided in the repository data. Another inquiry, which was discussed in one small group, could explore seemingly simple, yet complex notions like &#8220;flow,&#8221; and how tutors and writers construct and understand &#8220;flow&#8221; in tutorial interaction and session notes across institutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Some Potential Challenges&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As I alluded to earlier, there are challenges and potential pitfalls to this collaborative, cross-institutional work, including issues around collecting data, navigating IRB and FERPA rules, and processing, storing, and accessing data. Given that writing center tutoring sessions necessarily involve interactions including students, some of whom may be from at-risk populations or groups otherwise traditionally underrepresented within higher education, there are ethical and legal constraints that our group has considered and continues to think about.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our group has developed initial protocols to ensure participant anonymity in the repository. All researchers, whether submitting transcripts or accessing the corpus, will need to register, at no cost, through our computer center partner&#8217;s website with a verifiable email address. Researchers submitting data will need to provide evidence that their data collection methods were approved by their local Institutional Review Board (IRB). All collected data will need to be deidentified prior to inclusion in the corpus. Each of these standards is consistent with IRB standards at our team\u2019s respective institutions, as well as with journal submission protocols and disciplinary ethos within writing center studies. And we are still fine-tuning the repository&#8217;s protocols, but believe we have developed a strong conceptual foundation for data-sharing at this stage of the project.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/20191017_113431-1024x768.jpg\" alt=\"A group of people seated around rectangular tables turn their attention towards a woman standing at the front of a conference room. \" class=\"wp-image-10478\" style=\"width:333px;height:251px\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/20191017_113431-1024x768.jpg 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/20191017_113431-300x225.jpg 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/20191017_113431-768x576.jpg 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2019\/11\/20191017_113431-400x300.jpg 400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Christine Modey leading attendees in Q&amp;A discussion to conclude the SIG session.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Finally, we know sustaining the repository over the long-term will be a challenge. In some small-group discussions during the SIG, attendees mentioned the possibility of establishing a permanent body within IWCA to sustain the repository by regularly updating research standards, cleaning data, and recruiting volunteers to manage the repository. In the future, we want to explore making the SIG a Standing Group, which means we\u2019d hold a session every year to discuss progress and plans for the repository project. Looking to the long-term, we plan to seek out and apply for more grant funding to develop the data repository (with the help of computing research center) as a searchable database available to the writing center community. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Making this \u201cMoonshot\u201d a Reality&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In an era of \u201cbig data\u201d within higher education, we think this cross-institutional project can make a significant\u00a0 contribution to advancing knowledge and advocating for the value of writing center work. Help us make this \u201cmoonshot\u201d a reality. If you would like to learn more about the project or if you have a comment, concern, or question, please send a message to <a href=\"mailto:WCdatarepository@gmail.com\">WCdatarepository@gmail.com<\/a> and\/or comment on this post. Finally, if you\u2019re looking for guidance in starting a research project, navigating IRB, or ethically collecting data to share in a future repository [broken link removed]. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*Featured image from Getty Images. Thank you to the cross-institutional team for their contributions to this post.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Mike Haen (and the Cross-Institutional Research Team) &#8211; In this post, I want to share some exciting details about a grant-funded, cross-institutional research project that a group of colleagues and I recently discussed during a session at the International Writing Centers Association Conference (IWCA). [&#8230;]<\/p>\n","protected":false},"author":75,"featured_media":10495,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41,44,42,13],"tags":[],"class_list":["post-10475","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-international-writing-centers","category-iwca","category-writing-center-research","category-writing-centers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sharing and Sustaining Writing Center Research: A Cross-Institutional \u201cMoonshot\u201d - Another Word<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dept.writing.wisc.edu\/blog\/sharing-and-sustaining-writing-center-research-a-cross-institutional-moonshot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sharing and Sustaining Writing Center Research: A Cross-Institutional \u201cMoonshot\u201d - Another Word\" \/>\n<meta property=\"og:description\" content=\"By Mike Haen (and the Cross-Institutional Research Team) - In this post, I want to share some exciting details about a grant-funded, cross-institutional research project that a group of colleagues and I recently discussed during a session at the International Writing Centers Association Conference (IWCA). 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