{"id":13655,"date":"2022-10-04T10:45:00","date_gmt":"2022-10-04T15:45:00","guid":{"rendered":"https:\/\/dept.writing.wisc.edu\/blog\/?p=13655"},"modified":"2025-01-30T14:43:17","modified_gmt":"2025-01-30T20:43:17","slug":"show-your-workflow","status":"publish","type":"post","link":"https:\/\/dept.writing.wisc.edu\/blog\/show-your-workflow\/","title":{"rendered":"Show Your Work(flow)"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div>\n<p class=\"wp-block-paragraph\"><strong><em>By Joseph Franklin, New York City College of Technology<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I am writing this at a bamboo table and simple folding chair combo. I am using Microsoft Word on a Mac laptop mounted on a Roost laptop stand and using a Logitech ERGO K860 keyboard that supports my wrists. I am playing instrumental music by Grandbrothers through Sennheiser PXC 550 noise canceling headphones, and I have notifications turned off on all devices. These tools (and others) have been curated to suit my preferences, my body, my budget, and my writing life. It took time to find them: time which I wish I\u2019d dedicated earlier.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How much better does your text become if you have the right chair to work in? A desk at the right height? Good noise canceling headphones and the right study playlist? Citation management software like Zotero or a tab manager like Toby? If you color code your notes or use the right layout on a physical planner? If you commence or quit caffeine? If you have green space you can visit or functioning air conditioning? If your pet is there with you? The impact on a text of these various tools is not known but it is also not nothing, nor is it insignificant. But are we talking about these tools enough in our writing center work?&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Joes-Desk-Image.jpeg\" alt=\"Joesph\u2019s desk with laptop, wireless keyboard, wireless mouse, sticky notes, water bottle, pen, and a left-hand-friendly notebook.\" class=\"wp-image-13769\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Joes-Desk-Image.jpeg 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Joes-Desk-Image-300x225.jpeg 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Joes-Desk-Image-768x576.jpeg 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Joes-Desk-Image-400x300.jpeg 400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>Joesph\u2019s desk with laptop, wireless keyboard, wireless mouse, sticky notes, water bottle, pen, and a left-hand-friendly notebook<\/em>.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">By making space to talk about tools with writers in our work, we\u2019re giving voice to embodied and material forms of knowledge in a meaningful way. In the last thirty years or so, the emergence of digital writing shaped conversations around equitable access to literacies and tools (King; Shipka; Zeni). More recently, the pandemic has writing center folks deeply re-examining the tools we use to facilitate our interactions with writers (Mayo). Not talking about tools in our work with writers means that there is much less of a detailed trail weaving back from a strong final draft to the actual places where we start.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\"><strong>Writing Workflows<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">My usage of the term \u201cworkflow\u201d in conversations about academic writing comes from Tim Lockridge and Derek Van Ittersum\u2019s 2020 book <em>Writing Workflows: Beyond Word Processing<\/em>. This book encourages us to dig deeper into articulating the \u201coften omitted tools, material conditions, and activities of writing.\u201d Their claim is that while the shift from focusing on writing products to writing processes has given more awareness toward individualized composing, \u201cwe don\u2019t regard our personal mediated preferences and practices as a shareable form of knowledge beyond the individual narrative.\u201d What that means is that we\u2019re not talking enough, or in enough detail, about what we actually do when we write\u2014perhaps because we assume it is only useful to us. In our classrooms and writing centers, we\u2019re leaving out much information about the devices and spaces that collaborate in our writing. Those are the often omitted tools.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"226\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/1.png\" alt=\"What that means is that we\u2019re not talking enough about what we actually do when we write\u2014perhaps because we assume it is only useful to us. \" class=\"wp-image-13674\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/1.png 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/1-300x66.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/1-768x170.png 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/1-1000x221.png 1000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">There are usages of the term \u201cworkflow\u201d that are entwined with discourses on productivity, efficiency, and marketing new products. Such a sense of workflow as something to be mastered, fixed, and commodified is not the discourse in which Lockridge and Van Ittersum locate their work. Instead, they highlight workflow as  a path for exploration. By taking on \u201cworkflow thinking\u201d and breaking \u201cany particular task into a series of smaller steps,\u201d writers can then search for the tools and practices that <em>might<\/em> improve their work rather than stick with ones that hinder them. I think it is this sense of critical exploration that should inform how we bring workflows into the writing center; first in tutor training, then in sessions with writers, and lastly in our materials.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\"><strong>Bringing Workflows to the Center<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To bring workflows to the writing center, let\u2019s begin in the beginning: tutor training. And what better way than to make some stuff? I encourage writing centers to <strong>ask tutors to compose a multimodal workflow map. <\/strong>According to Lockridge and Van Ittersum, a \u201cworkflow map\u201d is basically a series of audio\/visual depictions of what one uses to do work. This map can include images (for example, of a planner or the PDF with highlights or a (humble) screen recording like I made below that depicts reading and taking notes on an important article):<\/p>\n\n\n\n<div>\n  <div style=\"position:relative;padding-top:56.25%;\">\n    <iframe src=\"https:\/\/drive.google.com\/file\/d\/1-z3X8vO-MLTqAFrwdK4BmHe5ISTy4mzt\/preview\" frameborder=\"0\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Or we could look at <a href=\"https:\/\/betterhumans.pub\/the-ultimate-workflow-for-writers-obsessed-with-quality-5b2810e1214b\">another example out in the wild by Hardy<\/a>. This is a narrative loaded with different tools depicting the workflow that has been whittled from years of professional practice. It\u2019s an example not only of something intended to be actionable but also a conversation to be extended.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\"><em>Friction<\/em><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This workflow map lets us take a step back from what we\u2019re doing, to reflect on whether there are any places where things aren\u2019t working well. Lockridge and Van Ittersum refer to these as \u201cpain points\u201d or sources of \u201cfriction,\u201d which create pathways to better ways to complete a task or better tools. If using Word to create a text with images makes us rage-quit because of the godawful formatting that appears un-fixable, then maybe it\u2019s time to invest the time and energy to find a better piece of software to handle that task. Importantly, friction isn\u2019t something to fear; it\u2019s not something to try and eradicate forever; it is an ongoing exigence to adapt and adjust one\u2019s processes. <strong>As a follow-up to the workflow map, ask tutors to troubleshoot one aspect of their workflow by finding a better tool to address a particular pain point.&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\"><em>Critique<\/em><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Following Lockridge and Van Ittersum\u2019s critique of productivity and marketing promotion inherent in a lot of talk about tools and workflows, I think it\u2019s valuable to also show tutors\/writers materials that can broaden the discourse a bit. One example is <a href=\"https:\/\/www.youtube.com\/watch?v=ojUGGHpZtps\">Nahre Sol\u2019s experiment<\/a> with Erik Satie\u2019s satirical workflow that flips our sense of productivity in favor of creativity. Another is this <a href=\"https:\/\/www.youtube.com\/watch?v=ifZWcPXDyFc\">video from the Cajun Koi YouTube channel<\/a>  that describes how to organize one\u2019s time around focus and adapt to very busy schedules. These workflow texts offer a kind of guidance or expertise that can not only allow us all to reflect on what we take or don\u2019t take from them but also how we see our role as tutors if we are positioned to give advice. These videos raise discussion questions such as: <strong>How can we locate our own sense of agency and productivity? How much do we value absence or boredom or creativity in our schedules? What role does privilege play in how we value time and who can try what workflow?&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"has-medium-font-size wp-block-heading\"><em>Workflows One-on-One<\/em><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In my experience, making room for workflow in one-on-one sessions with writers means asking more deliberate questions. As part of tutor training, writing centers can come up with their rhetorical strategies for the questions that might best serve their writers. When looking at a paragraph with a quotation in it, I might ask: \u201cHow did you get this quote from the text? Did you copy and paste it or transcribe it in a notebook or something else?\u201d \u201cWhat browser do you use and do you get a lot of ads?\u201d There\u2019s a chance this unearths a pain point or at the very least opens up a broader world of what tools are out there. If I ask a common opening question about how the draft came to be, I can sneak in follow-up questions such as, \u201cDid you write different parts in different places?\u201d \u201cIs one of them better than another?\u201d \u201cDid you ever have any ideas that you jotted down randomly?\u201d \u201cWhere did you put them?\u201d These and many other questions are quick, and they can potentially make space to reflect on small changes that can add focus and vitality to the work.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"332\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/2.png\" alt=\"The internet\u2019s cup runneth over with products and videos and posts extolling the virtues of any number of systems to optimize our focus or our schedule or our creativity. Our writers are engaging with these and we probably should too. \" class=\"wp-image-13673\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/2.png 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/2-300x97.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/2-768x249.png 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/2-925x300.png 925w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">I also think there\u2019s a place for tutors to cultivate a tool-based literacy and experience they can share with writers. If student writers are using something, then we should probably be conversant in it. Do we have a position on the usefulness of <a href=\"https:\/\/www.grammarly.com\/\">Grammarly<\/a>? A lot of students are using it. Do we know how to give advice on the most useful note-taking or distraction-limiting or reminder or meditation or e-reading or any of the other apps that might help writers? Do we like <a href=\"https:\/\/www.literatureandlatte.com\/scrivener\/overview\">Scrivener<\/a> or <a href=\"https:\/\/hemingwayapp.com\/\">Hemingway<\/a> or <a href=\"https:\/\/notability.com\/\">Notability<\/a> <em>or<\/em> <em>or<\/em> <em>or<\/em>. How about the best laptop stands or keyboards or headphones or study playlists or campus workspaces or planners or pens? Do we like <a href=\"https:\/\/en.wikipedia.org\/wiki\/Pomodoro_Technique\">Pomodoro<\/a> or <a href=\"https:\/\/www.taskade.com\/blog\/flowtime-technique-guide\/\">Flowtime<\/a> or any of the other work-rest systems? Do we know what it\u2019s actually like to use the e-readers some students rely on? The Internet\u2019s cup runneth over with products and videos and posts extolling the virtues of any number of systems to optimize our focus or our schedule or our creativity. Our writers are engaging with these, and we probably should too.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\"><strong>Promoting Workflow?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The tools we use have an impact on the quality of what we create. But articulating workflow offers other values besides \u201cimproving\u201d our texts. I have seen it shift conversations from \u201chere is the thing about me that makes me struggle\u201d to \u201chere are the cool things I know how to do with these different tools,\u201d which is a powerful move, especially for writers who have felt marginalized or that they need <em>extra<\/em> help to cover a &#8220;deficit.&#8221; In this sense, making space for these conversations promotes equity in ways that I find super valuable. It promotes a sense of the material ways in which we create but makes that materiality accessible and operable in a tutoring session. But is there also a role for promoting an understanding of these tools?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is worth considering how writing centers should describe their views on tools across the various tasks of writing. Perhaps there is a review section on a writing center website that can help students discover and navigate the options that are out there for them. Maybe as part of their bios tutors can share their workflow maps, and this will allow writers to explore this aspect of their potential tutor\u2019s fit for them. Or there may be even better, newer ways to get at these ideas still to be created in our centers.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"228\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/3.png\" alt=\"A discourse about workflows is itself another tool to shift toward talking about good writing as less about what we know and more about what we do.\" class=\"wp-image-13672\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/3.png 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/3-300x67.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/3-768x171.png 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/3-1000x223.png 1000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">We do live in a prolific era of writing and thinking tools that are trying to help us do things differently and maybe better, whether we intentionally navigate these or not. For me, a discourse about workflows is itself another tool to shift toward talking about good writing as less about what we know and more about what we do. Why don\u2019t we make a space to speak about it and see where that conversation can take us?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feel free to join the conversation below in the comments: what are the most crucial or surprising tools in your writing workflow? (My most crucial are probably: laptop, sleep, and the right playlist.) What tools should more writers be using or avoiding?&nbsp;<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:24px\">Works Cited<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ching, Kory Lawson. \u201c<a href=\"https:\/\/doi.org\/10.1177\/0741088318773741.375\">Tools Matter: Mediated Writing Activity in Alternative Digital Environments<\/a>.\u201d Written Communication, vol. 35, no. 3, 2018, pp. 344\u201375.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lockridge, Tim and Derek Van Ittersum. <em><a href=\"https:\/\/doi.org\/10.3998\/mpub.11657120\">Writing Workflows: Beyond Word Processing.<\/a> <\/em>University of Michigan Press, 2020. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mayo, Russell, et al. \u201c<a href=\"https:\/\/thepeerreview-iwca.org\/issues\/issue-5-2\/navigating-and-adapting-writing-centers-through-a-pandemic-justifying-our-work-in-new-contexts\/.\">Navigating and Adapting Writing Centers through a Pandemic: Justifying Our Work in New Contexts<\/a>.\u201d <em>The Peer Review, Vol. 5, Issue 2<\/em>, 2021.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipka, Jody. \u201cA Multimodal Task-Based Framework for Composing.\u201d <em>College Composition and Communication<\/em>, vol. 57, no. 2, 2005, pp. 277\u2013306.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zeni, Jane. (1990).&nbsp;<em>WritingLands: Composing with old and new writing tools<\/em>. Urbana, IL: National Council of Teachers of English.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1-1024x1024.png\" alt=\"Joesph Franklin smiling and wearing a blue collar shirt and black tie.\" class=\"wp-image-13661\" srcset=\"https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1-1024x1024.png 1024w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1-300x300.png 300w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1-150x150.png 150w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1-768x768.png 768w, https:\/\/dept.writing.wisc.edu\/blog\/wp-content\/uploads\/2022\/10\/Author-Photo-1.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Joseph Franklin is a newly appointed Assistant Professor of English and Writing Center Director at the New York City College of Technology. His primary research looks at the global turn for writing studies, of which writing centers play a very large part.<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>By Joseph Franklin, New York City College of Technology\u2014I am writing this at a bamboo table and simple folding chair combo. I am using Microsoft Word on a Mac laptop mounted on a Roost laptop stand and using a Logitech ERGO K860 keyboard that supports my wrists. I am playing instrumental music by Grandbrothers through Sennheiser PXC 550 noise canceling headphones and I have notifications turned off on all devices. These tools (and others) have been curated [&#8230;]<\/p>\n","protected":false},"author":123,"featured_media":13656,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57,54,269,52,1,294,140,60,35,13],"tags":[301,90,23,300,58,85],"class_list":["post-13655","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-peer-tutoring","category-technology","category-tutor-training","category-tutorial-talk-and-methods","category-uncategorized","category-writing-center-pedagogy","category-writing-center-staff","category-writing-center-theory","category-writing-center-tutors","category-writing-centers","tag-materials","tag-process","tag-tutors","tag-workflow","tag-writing-center","tag-writing-center-pedagogy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Show Your Work(flow) - Another Word<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dept.writing.wisc.edu\/blog\/show-your-workflow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Show Your Work(flow) - Another Word\" \/>\n<meta property=\"og:description\" content=\"By Joseph Franklin, New York City College of Technology\u2014I am writing this at a bamboo table and simple folding chair combo. 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