By Amanda May, New Mexico Highlands University—Picture it: Tallahassee 2020. I was preparing to send my dissertation to the committee for my defense after a tumultuous final semester as assistant director. No part of writing center experience or scholarship prepared me to help transition from in-person services to fully online services in response to the pandemic, facing challenges similar to those described by Marilee Giles and colleagues. To make matters more difficult, I was also on the job market. […]